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July 9, 2007

Customer Feedback

Name: Carla W
Meassage:
Super fast shipping, wonderful customer service and excellent shoes. What more can you ask for. Thank You

Name: J. Gilbert
Meassage:
I just received the shoes I ordered from you. I have never received a shipment in a recycled box before. Nice going! Thanks for a smooth transaction.

Name: Val B

Meassage:
I just wanted to add to your feedback page. I'm disabled, so im unable to use email often; and uncomfortabble giving my information over the computer. But wheen I emailed about the shoes I wanted, they thoroughly went out of their way to answer my MANY questions. and they even held them for me, even though i couldn't email them back for days. they probably held them for me for about a week or so; which was so great for me because i was very sick that time. but they trusted that i'd get back to them, which is very unusual for stores too be so nice and hold something for longer than a day. these shoes are the only comfortabble things i can wear & they're discontinued now. They sent them quickly, and i'm very grateful for them. Most places aren't even worth taking the time to send comments, but the staff at Pedestrian Shops deservess it. Thank you again!
Val B.
New Mexico

Dear Pedestrian Shops,

I want to thank you for your wonderful service! Not only did you phone me within minutes of my order to inform me that the size I requested was not available, but I received my shoes almost right away. They are beautiful and they fit perfectly. So well, in fact, that if I had gotten what I ordered, they would have been too big. I am very happy, and I will keep your store in mind when I need footwear in the future. Call me a happy customer.

Yours truly,

L. P. Austin, Texas

David

You are wonderful. I really appreciate your effort, and more so your personal responses. I know that personal responses are against the rule in corporate America and corporate how to build a business with maximal time efficiency etc.... but your correspondence has won a true customer for life.

I don't fit the business mould, however I do mildly well in NY - I hope your attitude and handling of customers will attract lots of comfortably off, unsuccessful "big-city" types like me. You are welcome to refer clients to me for praises.

Tom, New York

What a great surprise! I just got back from a camping trip in -Arizona- (down in the Tortolitas with day trips to Bisbee and Tombstone, etc) and got my shoes when I picked up my mail this morning!

Thank you -so- much for your help. I love all Dansko clogs, and this particular style is discontinued and it's been -very- difficult to find then in stock anywhere. I really appreciate your help.

Take care,

-- Andria


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